FAQs

Standard shipping is free on all orders. Once you check out, you’ll see an estimated delivery date. For most in-stock items, it’s usually just a few business days. If you’re in a rush, we often have express or next-day delivery options available for a small fee.

Absolutely. If the item is in stock at our local branches, it’s usually ready for pickup within an hour. Just wait for the “Ready for Pickup” email before you head over!

You’ll just need your order number and a valid government-issued photo ID. If you’ve asked a friend to pick it up for you, make sure you’ve listed them as the “pickup contact” during checkout so they don’t run into any trouble.

We want you to love your new gear. If you don’t, you can return it within 14 days of receiving it. Just make sure it’s in its original condition with all the packaging.

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You can check your coverage right on your device under Settings > General > About, or by signing into your Apple Account on the Apple Support website.